Privacy Policy

Introduction

Delta Catastrophe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Mobile Messaging & SMS Opt-In

Mobile opt-in data and consent will not be shared with any third parties or affiliates for any purpose.

When you provide your mobile phone number and consent to receive text messages from Delta Catastrophe, that information is used solely to send you messages from Delta Catastrophe. We do not sell, transfer, or disclose your mobile number or your SMS opt-in consent to any outside organization, marketer, affiliate, or data broker — for any reason.

You may receive SMS communications from us including:

• Appointment notifications and scheduling confirmations
• Service updates and job status alerts
• Claim-related information and documentation reminders
• Emergency or urgent communications related to active service engagements
• Follow-up communications regarding your service request

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at https://deltacatastrophe.com.
• Visit Privacy Policy and Terms of Service for full details.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Request services or information
• Subscribe to our communications
• Opt in to SMS/text message communications
• Engage with us through email, phone, or other communication channels

This personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Company or organization name
• Job title or professional information
• Information about your inquiry or service needs
• Mobile phone number and SMS opt-in consent, when you elect to receive text communications from us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visit

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process and fulfill service requests
• Send administrative information and updates
• Send SMS/text message communications you have opted in to receive
• Improve our website and services
• Communicate with you about our services
• Comply with legal obligations
• Protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We do not share mobile phone numbers or SMS opt-in consent with any third parties or affiliates. SMS consent is not shared with third parties. This prohibition applies regardless of the purpose — including marketing, advertising, analytics, or any other use by outside organizations.

We may share your non-SMS personal information only in the following limited circumstances:

Technology Service Providers

We engage third-party technology vendors who process data strictly on our behalf and under our instructions, including:

• Web hosting and maintenance
• Email delivery services
• Analytics providers
• IT support and security services
• SMS delivery platforms that transmit our messages — these vendors have no right to use your mobile number or opt-in status for any purpose other than delivering messages we authorize

These vendors are contractually bound to use your data solely to provide services to us and are prohibited from selling, sharing, or using it for their own purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your use of certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your personal information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.